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FAQ & privacy

What payments do you accept?

We accept Paypal, Visa, Mastercard and American Express.

For the Dutch and Belgian buyers it is also possible to pay via IDEAL. You van place your order via 'contact' and I will process your order within 24 hours.

Voor de Nederlandse en Belgische kopers is het ook mogelijk om te betalen via IDEAL. U kunt uw bestelling plaatsen via 'contact' en ik neem binnen 24 uur wordt uw bestelling in behandeling. 

In our shop in Amsterdam you can pin or pay cash.  

Can I visit your shop in Amsterdam?

Yes! You are welcome to pop in. In our shop we have more unique ceramics directly 'from kiln to shop' and also beatiful textiles and jewelry. Look at my website for actual openinghours and inspiration!

Keramiek Atelier Marjoke de Heer - Schellingwouderdijk 243 - 1023NG Amsterdam - +31 204904936

What is the best way to keep up with products updates and specials?

I announce my product updates on my Instagram account. For special events of my studio you can sign up for my newsletter.

Handmade stoneware/porcelain:  food safe and  dishwasher proof ?

Yes it is! Since each piece is formed and made by hand you may find slight imperfections, there is no piece exactly alike. This is part of my filosophy 'traces and glazes' and a part of the character of each individual piece. 

Do you have gift certificates?

Yes we have! Clic here to order or ask a question.  

I have an other question …
For questions about my collection or your order please contact me  at info@marjokedeheer.com or +31 (0)204904936  

Do you respect my privacy?

Keramiek Atelier Marjoke de Heer is a Dutch registered company since 1993.

We are committed protecting and respecting the privacy of all our users. We use the information we collect about you to process orders on our online shop and to send a few times a year a newsletter. We will not sell any information that identifies you to a third party at all. 

When you place an order with our studio your personal information is safe and will not be shared with others. Payment information is completely secure.

A few times a year we may send you an email updating you news from our studio or new products. If you do not wish to receive these emails anymore you can let us know immediately at info@marjokedeheer.com and we will remove all personal information from our newsletter/mailinglist. You can also do this by yourself by clicking the 'unsubscribe'link on the bottom on the newsletter we send.

We want you to be happy with us and my ceramics! If there are data-matters please contact Marjoke at info@marjokedeheer.com. 

Please let us know by mailing us if your personal information changes and you want to continue receiving our newsletter.